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Wednesday, March 12 • 12:00pm - 1:00pm
Creating the Ultimate Customer Service Experience

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How would you like your customer service base to expand and provide them an experience unlike any of your competitors? Then this is the workshop to attend. Here we will teach you how to:
1. Celebrate the genius in your customers
2. Practice the power of active listening
3. Ask. Think. Do.
4. Design a follow-up plan that gets results
5. Build great relationships for a lifetime

In addition, step-by-step instructions will be provided on how to implement these tools today and get started now. An unforgettable customer service experience is possible. No more missed opportunities to gain and retain customers. Our B.I.G. promise to those in attendance is that they’ll view every new, existing and potential customer through the lenses of honor, service and innovation, and maximize every moment.

Who should attend this session?

This session caters to all business owners, regardless of years of experience. Customer service is an art that continues to evolve and grow. Anyone with a passion to enlarge and multiply their present business should be in attendance.

avatar for Karolyn Marshall B.A.

Karolyn Marshall B.A.

Customer service begins in-house – just as it did in the Marshall household.  Respect, honor and order were the dynamics of Karolyn M. Marshall’s home-life and a major example for how a business should treat its customers.  In her suburban Maryland home, there were high... Read More →

Wednesday March 12, 2014 12:00pm - 1:00pm PDT

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